Understanding Pricing


How We Count Visits


We count unique visitors to your store daily. A "visit" is recorded when:


  • A unique visitor accesses your store for the first time in 24 hours.

  • The visitor is checked against geo-targeting rules (redirects, blocks, or market redirects).


Each visitor is counted only once per day, regardless of multiple visits. Even if a visitor doesn’t trigger any geo-targeting rules, they are still counted to evaluate their location.


Privacy Considerations


To protect user privacy, we only use IP addresses and user agent details—no personal data is stored. Due to this:


  • Incognito/private browsing users

  • Visitors clearing their browser data

  • VPN users with changing IP addresses

  • Multiple users sharing one IP


may be counted as separate unique visitors, even if they are the same person.


How We Calculate Forecasts


Our system estimates end-of-month visitor counts based on:


  1. Analyzing visitor data from the last 30 days.

  1. Calculating a weighted daily average:


  • Recent trends are prioritized.

  • Unusual spikes/drops have less impact.

  1. Multiplying the daily average by remaining days in the billing cycle.

  1. Adding the result to your current visitor count.


Example Calculation


  • Current visitors: 100

  • Weighted daily average: 10 visitors

  • Days left in billing cycle: 15

  • Forecasted total: 100 + (10 × 15) = 250 visitors


Important Notes on Forecasting


  • Forecasts are estimates, not guarantees.

  • Actual visitor counts may vary due to:

  • Traffic changes

  • Seasonal trends

  • Marketing campaigns

  • Geo-targeting rule updates

  • Special events/promotions


Billing and Actual Usage


Billing is based on actual visitors counted during the billing cycle, not forecasts. Check the "Current Usage" section in your billing dashboard for real-time visitor counts.


Need Help?


If you have questions or notice unexpected visitor counts, contact our support team—we’re happy to assist!

Updated on: 28/03/2025

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